Help for families when something changes with Mum or Dad

Families shouldn’t have to become aged care experts overnight. Mum might have had a fall, and everyone has a different idea about who to call first. I’m not taking bookings yet.

Register interest

How to stay in touch

Senior Support is being set up. Here is how to register your interest while the service is preparing to open.

1. Register interest

Leave your own first name and email if you would like an update when Senior Support opens.

2. Keep it brief

The form asks for basic contact details only. Please do not include health records or detailed personal information.

3. No booking or payment

Registering interest does not book a session or require payment.

4. Hear when it opens

I will email you when there is an update about the service. You can decide then whether you want to take any further step.

5. Decide later

When the service is ready, you can review the details and choose whether it suits you.

Who you’ll speak with

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I’m John Loschiavo, founder of Senior Support.

I live in Healesville with my wife and daughter. I created Senior Support because families should not need to become aged care experts overnight when something changes with Mum or Dad. I am preparing a virtual service to help older people and families understand support options and plan clearer next steps. The service is not taking bookings or payments yet.

Hear when Senior Support opens

Use the short form to register your interest. The service is still being set up and is not taking bookings or payments. Please provide only your own first name and email.

Free places to start

My Aged Care gives free information about aged care and can help you start the assessment process. Call 1800 200 422.

Care finders offer free help to eligible older people who need extra support to access aged care and have no one who can help them.

The Older Persons Advocacy Network (OPAN) offers free, independent aged care advocacy. Call 1800 700 600.

Frequently asked questions

Can you tell whether Mum or Dad will qualify?

I can help explain the process and questions to ask when the service opens, but cannot promise eligibility, funding or approval.

Can I pay or book now?

No. This page is for registering interest only.

What should I send?

Only your own first name and email. Please do not send health records, aged care documents or detailed information about another person through this form.

How will you use my details?

To manage your registration and contact you when there is an update. Broader resources and updates require a separate choice on the form. Read the Privacy page for more detail.

Contact and privacy

Senior Support is a registered business name of John Chris Loschiavo, sole trader, ABN 56 536 078 003.

hello@seniorsupportconnect.com.au · Privacy

Senior Support is independent and is not part of My Aged Care or the Australian Government.

In an emergency, call 000.